Legal
Privacy policy
Last updated: 2026. This policy describes how Roxy Group("we", "us") handles information when you use roxygroup.in and when you contact us for wholesale spare parts services.
Information we collect
We may collect business contact details you provide — such as name, shop or company name, phone number, city, and business type — when you register interest as a retailer partner, submit enquiries via our forms, email, phone, or WhatsApp. We may also collect communication content necessary to process orders, quotations, and support requests.
How we use information
We use this information to respond to enquiries, provide wholesale pricing and catalog information, fulfil orders, issue GST-compliant invoices, coordinate logistics, and maintain customer relationships. We do not sell personal data to third parties.
Legal basis & retention
Processing is based on legitimate business interests in serving B2B customers and, where applicable, fulfilling contracts. We retain records as needed for accounting, tax, and regulatory requirements under Indian law, and for operational continuity.
Security
We take reasonable measures to protect information against unauthorised access. No online transmission is completely secure; you share information at your own discretion.
Your choices
You may request access or correction of your business contact details, or raise concerns, by emailing info@roxygroup.in.
Updates
We may update this policy from time to time. Continued use of the website after changes constitutes acceptance of the revised policy.